At Innovative Wraps, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business — whether in person, by phone, or through our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Phone number
- Email address
- Billing and shipping address
- Vehicle Information:
- Make, model, color, and VIN (if provided for service purposes)
- Service-Related Information:
- Details about requested wraps, paint protection, and window tinting services
- Website Usage Data:
- IP address, browser type, pages visited, and general analytics data to improve our online experience
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide vehicle wrap, paint protection, and window tinting services
- Communicate with you regarding appointments, estimates, and updates
- Process payments and maintain transaction records
- Improve our website, services, and customer experience
- Respond to customer inquiries and support requests
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Third-party vendors who assist us with payment processing, scheduling, or marketing
- Legal Requirements: If required by law or to respond to valid legal requests (e.g., subpoenas)
- Business Operations: In the event of a business transfer (e.g., merger or sale of assets), customer information may be transferred as part of the transaction
4. Data Security
We take reasonable steps to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Choices
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your data
- Opt-out of marketing communications by contacting us
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and gather analytics data. You may disable cookies through your browser settings, but this may affect site functionality.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you may contact us at:
Innovative Wraps
📍 2420 Midtown Pl NE STE B, Albuquerque, NM 87107
📞 (505) 977-8103
🌐 www.innovativewraps.com